Smart City Gnosys

Smart city article details

Title Toward A Consensual Definition For Smart Tourism And Smart Tourism Tools
ID_Doc 57599
Authors Galvão A.; Abreu F.B.; de Melo J.J.
Year 2025
Published Smart Life and Smart Life Engineering: Current State and Future Vision
DOI http://dx.doi.org/10.1007/978-3-031-75887-4_8
Abstract Smart Tourism (ST) stems from the concepts of e-tourism, which is focused on the digitalization of processes within the tourism industry, and digital tourism, which also considers the digitalization of the tourist experience. The earlier ST references found regard ST destinations and emerge from the development of Smart Cities. Our initial literature review on the ST concept and Smart Tourism Tools (STT) revealed significant research uncertainties: ST is poorly defined and frequently linked to the concept of Smart Cities; different authors have different, sometimes contradictory, views on the goals of ST; STT claims are often only based on technological aspects, and their “smartness” is difficult to evaluate; often the term “Smart” describes developments fueled by cutting-edge technologies, which lose that status after a few years. This chapter is part of the ongoing initiative to build an online observatory that provides a comprehensive view of STTs’ offerings in Europe, known as the European STT Observatory. To achieve this, the observatory requires methodologies and tools to evaluate “smartness” based on a sound definition of ST and STT while also being able to adapt to technological advancements. In this chapter, we present the results of a participatory approach where we invited ST experts from around the world to help us achieve this level of soundness. Our goal is to make a valuable contribution to the discussion on the definition of ST and STT. © The Author(s) 2025.
Author Keywords Online observatory; RESETTING; Smart Tourism; Smart Tourism Tools


Similar Articles


Id Similarity Authors Title Published
55151 View0.899Matyusupov B.; Khodjaniyazov E.; Masharipova M.; Gurbanov F.The Concepts Of Smart Cities, Smart Tourism Destination And Smart Tourism Cities And Their InterrelationshipBIO Web of Conferences, 82 (2024)
51527 View0.898Zolotovskiy V.A.; Moiseeva V.U.Smart Technologies In Tourism: To Understanding Of The Sphere And Actual Tasks Of Effective UseLecture Notes in Networks and Systems, 155 (2021)
57925 View0.896Brandão M.; Joia L.A.; do Canto Cavalheiro G.M.Towards A Smart Destination Development Model: Promoting Environmental, Economic, Socio-Cultural And Political ValuesPublic Administration and Information Technology, 35 (2019)
51562 View0.893Wael R.; Talaat H.; Soubra H.Smart Tourism In Smart Cities: Current Trends And Future Challenges In Sustainability And Digitization2023 2nd International Conference on Smart Cities 4.0, Smart Cities 4.0 2023 (2023)
51561 View0.891Baiocco S.; Monda A.; Paniccia P.M.A.; Botti A.Smart Tourism For Smart City: An Exploratory Analysis Of Tourism Digital Start-Ups: The Case Of ItalyICT, the Business Sector and Smart Cities (2024)
56348 View0.885Yu M.; Yue X.The Relation Between Perceived Smart Tourism Technology Experience And Ewom IntentionACM International Conference Proceeding Series (2024)
50010 View0.883Khan, MS; Woo, M; Nam, K; Chathoth, PKSmart City And Smart Tourism: A Case Of DubaiSUSTAINABILITY, 9, 12 (2017)
51568 View0.882Alsharif A.; Isa S.M.; Alqudah M.N.Smart Tourism, Hospitality, And Destination: A Systematic Review And Future DirectionsJournal of Tourism and Services, 15, 29 (2024)
51566 View0.879Konstantinou P.; Nomicos S.; Stathakis G.; Mountzouri A.Smart Tourism Prospects: A Descriptive Sample Survey On A Sample Of Potential TouristsSpringer Proceedings in Business and Economics (2020)
51555 View0.877Samancioglu E.; Kumlu S.; Ozkul E.Smart Tourism Destinations And Sustainability: Evidence From The Tourism IndustryWorldwide Hospitality and Tourism Themes, 16, 6 (2024)