Smart City Gnosys
Smart city article details
| Title | Toward A Consensual Definition For Smart Tourism And Smart Tourism Tools |
|---|---|
| ID_Doc | 57599 |
| Authors | Galvão A.; Abreu F.B.; de Melo J.J. |
| Year | 2025 |
| Published | Smart Life and Smart Life Engineering: Current State and Future Vision |
| DOI | http://dx.doi.org/10.1007/978-3-031-75887-4_8 |
| Abstract | Smart Tourism (ST) stems from the concepts of e-tourism, which is focused on the digitalization of processes within the tourism industry, and digital tourism, which also considers the digitalization of the tourist experience. The earlier ST references found regard ST destinations and emerge from the development of Smart Cities. Our initial literature review on the ST concept and Smart Tourism Tools (STT) revealed significant research uncertainties: ST is poorly defined and frequently linked to the concept of Smart Cities; different authors have different, sometimes contradictory, views on the goals of ST; STT claims are often only based on technological aspects, and their “smartness” is difficult to evaluate; often the term “Smart” describes developments fueled by cutting-edge technologies, which lose that status after a few years. This chapter is part of the ongoing initiative to build an online observatory that provides a comprehensive view of STTs’ offerings in Europe, known as the European STT Observatory. To achieve this, the observatory requires methodologies and tools to evaluate “smartness” based on a sound definition of ST and STT while also being able to adapt to technological advancements. In this chapter, we present the results of a participatory approach where we invited ST experts from around the world to help us achieve this level of soundness. Our goal is to make a valuable contribution to the discussion on the definition of ST and STT. © The Author(s) 2025. |
| Author Keywords | Online observatory; RESETTING; Smart Tourism; Smart Tourism Tools |
Similar Articles
| Id | Similarity | Authors | Title | Published |
|---|---|---|---|---|
55151  | 0.899 | Matyusupov B.; Khodjaniyazov E.; Masharipova M.; Gurbanov F. | The Concepts Of Smart Cities, Smart Tourism Destination And Smart Tourism Cities And Their Interrelationship | BIO Web of Conferences, 82 (2024) |
| 51527 | 0.898 | Zolotovskiy V.A.; Moiseeva V.U. | Smart Technologies In Tourism: To Understanding Of The Sphere And Actual Tasks Of Effective Use | Lecture Notes in Networks and Systems, 155 (2021) |
| 57925 | 0.896 | Brandão M.; Joia L.A.; do Canto Cavalheiro G.M. | Towards A Smart Destination Development Model: Promoting Environmental, Economic, Socio-Cultural And Political Values | Public Administration and Information Technology, 35 (2019) |
| 51562 | 0.893 | Wael R.; Talaat H.; Soubra H. | Smart Tourism In Smart Cities: Current Trends And Future Challenges In Sustainability And Digitization | 2023 2nd International Conference on Smart Cities 4.0, Smart Cities 4.0 2023 (2023) |
| 51561 | 0.891 | Baiocco S.; Monda A.; Paniccia P.M.A.; Botti A. | Smart Tourism For Smart City: An Exploratory Analysis Of Tourism Digital Start-Ups: The Case Of Italy | ICT, the Business Sector and Smart Cities (2024) |
| 56348 | 0.885 | Yu M.; Yue X. | The Relation Between Perceived Smart Tourism Technology Experience And Ewom Intention | ACM International Conference Proceeding Series (2024) |
| 50010 | 0.883 | Khan, MS; Woo, M; Nam, K; Chathoth, PK | Smart City And Smart Tourism: A Case Of Dubai | SUSTAINABILITY, 9, 12 (2017) |
| 51568 | 0.882 | Alsharif A.; Isa S.M.; Alqudah M.N. | Smart Tourism, Hospitality, And Destination: A Systematic Review And Future Directions | Journal of Tourism and Services, 15, 29 (2024) |
| 51566 | 0.879 | Konstantinou P.; Nomicos S.; Stathakis G.; Mountzouri A. | Smart Tourism Prospects: A Descriptive Sample Survey On A Sample Of Potential Tourists | Springer Proceedings in Business and Economics (2020) |
| 51555 | 0.877 | Samancioglu E.; Kumlu S.; Ozkul E. | Smart Tourism Destinations And Sustainability: Evidence From The Tourism Industry | Worldwide Hospitality and Tourism Themes, 16, 6 (2024) |