Smart City Gnosys

Smart city article details

Title	Metaverse Technology For Public Services In Smart Cities: Opportunities And Challenges
ID_Doc	36816
Authors	Ngemba H.R.; Jambari D.I.; Ahmad K.
Year	2025
Published	International Conference on Smart Cities and Green ICT Systems, SMARTGREENS - Proceedings
DOI	http://dx.doi.org/10.5220/0013432400003953
Abstract	This study investigates the viability of metaverse technology as a digital public service in smart cities and explores the prospects and challenges of implementing it in developed and developing countries. This study employs a conceptual exploration through a review of the contemporary literature concerning the deployment of metaverse technology, the construction of smart cities, and the revolutionization of public services. The analysis compares readiness factors of technology, infrastructure, and policy between developed and developing countries. Metaverse provides immense value to smart cities, including improved accessibility of public services, real-time interaction, and operational efficiency. However, key challenges in deploying such networks include limited infrastructure in the developing world, issues with data privacy, and high energy consumption in developed countries. Conceptual research needs further empirical studies focusing on implementing metaverse technology in smart cities. This research is beneficial for policymakers when designing smart-metaverse implementations. Copyright © 2025 by SCITEPRESS - Science and Technology Publications, Lda.
Author Keywords	Developed Countries; Developing Countries; Digital Public Services; Metaverse; Smart Cities

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