Smart City Gnosys

Smart city article details

Title	Development Of Smart City Sustainable Key Performance Indicators In Line With It Infrastructure Library
ID_Doc	19762
Authors	Prabowo W.A.; Rosalinda A.T.
Year	2022
Published	9th International Conference on ICT for Smart Society: Recover Together, Recover Stronger and Smarter Smartization, Governance and Collaboration, ICISS 2022 - Proceeding
DOI	http://dx.doi.org/10.1109/ICISS55894.2022.9915091
Abstract	The process of urbanization in urban areas will cause several problems in its management. Therefore, the smart city concept is here to be a solution for rapid urban development, especially in the context of information technology services. A smart city cannot be separated from the role of information technology, but a smart city is certainly not enough if it is only supported by ICT; factors such as people and IT infrastructure are also supporting factors. This study seeks to understand the process of developing a smart city in terms of IT services that are in accordance with the goals of a smart city. Then try to compile measures of IT service performance to see its contribution to the development of smart cities as a whole. The methodology used in this study uses a literature review stage from several research sources; identification; data analysis; and the last step is to define key performance indicators in smart cities. The results of this study found eight key performance indicators that can be used to measure the success of smart city implementation in line with the practice of Library Information Technology Infrastructure. This study finds explanatory factors in the relationship between smart city goals and IT service management concepts. By applying the findings of this research, stakeholders will be able to benefit from seeing a picture of the alignment between Smart City Goals and IT Service Management. © 2022 IEEE.
Author Keywords	ITIL; ITSM; KPI; Smart City

Similar Articles

Id	Similarity	Authors	Title	Published
49739	0.889	Hichou B.B.; Bachiri H.; Mouhti M.	Smart Cities' Key Indicators	Smart Cities for Inclusive Innovation: Concepts, technologies and solutions (2025)
8638	0.886	Manoharan G.; Durai S.; Rajesh G.A.; Razak A.; Rao C.B.S.; Ashtikar S.P.	An Investigation Into The Effectiveness Of Smart City Projects By Identifying The Framework For Measuring Performance	Artificial Intelligence and Machine Learning in Smart City Planning (2023)
41815	0.885	Merli, MZ; Bonollo, E	Performance Measurement In The Smart Cities	SMART CITY: HOW TO CREATE PUBLIC AND ECONOMIC VALUE WITH HIGH TECHNOLOGY IN URBAN SPACE (2014)
24858	0.881	Guan J.; Bu N.; Wang B.; Yu T.	Evaluation Of Smart City Performance: A Systematic Literature Review	ICCREM 2021: Challenges of the Construction Industry under the Pandemic - Proceedings of the International Conference on Construction and Real Estate Management 2021 (2021)
49684	0.876	Dahmane W.M.; Ouchani S.; Bouarfa H.	Smart Cities Services And Solutions: A Systematic Review	Data and Information Management (2024)
51082	0.875	Garg S.; Sharma R.	Smart Infrastructure: Role Of Information Technology In Smart Cities	Sustainable Technology for Society 5.0: Case Studies, Examples, and Advanced Research Findings (2023)
5447	0.874	Karal F.S.; Soyer A.	A Systematic Literature Review: Setting A Basis For Smart And Sustainable City Performance Measurement	Sustainable Development, 32, 1 (2024)
56011	0.87	Sitna H.H.; Assaf A.; Asyarif L.L.	The Level Of Achievement For Assessment Of Smart City In Smart Technology: A Literature Review	E3S Web of Conferences, 328 (2021)
6677	0.87	Zhang J.-C.; Chen Y.-C.	Advancing Performance Measurement Of Smart City: Compare China And The United States	Decision Management: Concepts, Methodologies, Tools, and Applications, 3-4 (2017)
44565	0.869	Hajek P.; Youssef A.; Hajkova V.	Recent Developments In Smart City Assessment: A Bibliometric And Content Analysis-Based Literature Review	Cities, 126 (2022)