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Title	Advancing Performance Measurement Of Smart City: Compare China And The United States
ID_Doc	6677
Authors	Zhang J.-C.; Chen Y.-C.
Year	2017
Published	Decision Management: Concepts, Methodologies, Tools, and Applications, 3-4
DOI	http://dx.doi.org/10.4018/978-1-5225-1837-2.ch080
Abstract	Smart city initiatives are thriving around the world. However, measuring the performance of a smart city becomes a critical challenge partially due to the lack of agreement on the concept and on the components that define a city as being "smart." The primary purpose of this study is to propose a scheme of performance measurement on smart city, based on the understanding of smart city as an ICT-enabled complex governance system in the urban context. The measurement scheme is composed of five factors: institution, actors, interactions among the actors, ICT enactment, and outcomes. Each factor is further developed into a series of indicators. As a tentative effort, this study further utilizes the proposed scheme to make a brief comparison between two existing performance measurement frameworks in the United States and China. The comparison demonstrates the power of the set of measures in gauging and guiding the practice. Meanwhile, the authors recognize that the scheme should be understood as heuristics instead of a road map, as smart city is still an emergent phenomenon. © 2017, IGI Global. All rights reserved.
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