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Title	Development Of A Holistic Care Platform In The Smart City Environment: Implications For Business Models And Data Usage Concepts
ID_Doc	19575
Authors	Bleja J.; Kruger T.; Neumann S.; Engelmann L.; Grossmann U.
Year	2022
Published	2022 IEEE European Technology and Engineering Management Summit, E-TEMS 2022 - Conference Proceedings
DOI	http://dx.doi.org/10.1109/E-TEMS53558.2022.9944471
Abstract	Within the framework of a smart city, a care platform could contribute to a more efficient structure of the care sector by connecting private and professional networks. Furthermore, by a care platform, the information exchange of persons with assistance needs among each other could be stimulated as well as neighbourhood assistance. The development of such platforms requires suitable business models and data usage concepts. In the context of this paper, two types of platforms, the marketplace type and the brokerage type, are analysed. In the context of business model development, the flows of services, payment and information between three types of participants (users, service providers and platform providers) are illustrated. Furthermore, based on the EU General Data Protection Regulation and the Standard Data Protection Model, a proposal for data usage concepts will be presented and exemplified for the marketplace and the brokerage type. © 2022 IEEE.
Author Keywords	business models; care platform; data protection; data usage concept; smart city

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