Smart City Gnosys

Smart city article details

Title Interactions In Service Provisioning Systems For Smart City Mobility Services
ID_Doc 32730
Authors Strasser, M; Weiner, N; Albayrak, S
Year 2016
Published PROCEEDINGS OF THE 6TH INTERNATIONAL CONFERENCE ON CLOUD COMPUTING AND SERVICES SCIENCE, VOL 1 (CLOSER)
DOI http://dx.doi.org/10.5220/0005868302610266
Abstract In times of smart city and internet of things and services a lot of data is produced. However, there is no benefit in collecting the data without processing it. Smart services are one possibility to enable data access for data processing. Smart services have attracted research along their domain and requirements, benefits for the common as well as possible business models are developed. This work addresses the way how service consumers and service operators conduct business in an open B2B service marketplace. The paper presents and discusses phases of a business relationship in an digital service environment as well as discusses the business actions' sequence. A role-action framework for service provisioning systems is developed. It contributes to a better understanding of service provision systems and demonstrates of what processes it constitutes. It furthermore presents what needs to be done by the systems' participants to offer or consume services.
Author Keywords Service Provisioning; Service Roaming; Business Actions; Business Action Theory; Smart City; Service Marketplace


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