Smart City Gnosys
Smart city article details
| Title | Achieving Life In Smart Cities: Chances And Challenges For A Holistic Care Platform |
|---|---|
| ID_Doc | 6052 |
| Authors | Bleja J.; Wiewelhove D.; Kruger T.; Grossmann U. |
| Year | 2021 |
| Published | 2021 IEEE European Technology and Engineering Management Summit, E-TEMS 2021 - Conference Proceedings |
| DOI | http://dx.doi.org/10.1109/E-TEMS51171.2021.9524856 |
| Abstract | The paper presents the first results of a project that aims to promote cooperation within a Smart City by developing a holistic care platform. In the context under consideration here, a holistic care platform is to be understood as a platform that contains all interesting information for all persons in need of assistance and their relatives and additionally supports them in their everyday life with functions such as booking services and advisory services. By building up a network of professional as well as informal service providers and people, the exchange of information is to be increased and a more efficient and targeted use of resources in the health sector is to be made possible. Since there are already some care platforms or platforms with a relation to care, a competitor analysis was carried out as a first step. Existing platforms were examined and compared with each other. Also, a qualitative analysis was carried out in which stakeholders were asked about their assessments of a holistic care platform. The results of both analyses show the chances and potentials but also the challenges for the development of a holistic care platform. For example, the competitor analysis showed that existing platform solutions can only cover part of the needs of people in need of care. This results in a potential for a holistic platform that can also offer consulting and complementary services in addition to care services. The analyses serve as a basis for the further development and design of the platform. The aim is to create a clear added value compared to existing solutions, both for persons in need of assistance and providers on the platform. © 2021 IEEE. |
| Author Keywords | Care platform; Demand-oriented development; Networking; Qualitative analysis; Smart city; User-oriented development |
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