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Smart city article details

Title Technology Adoption In Tourism: Its Relationship To The Value Chain And Their Stakeholders Including Host Communities
ID_Doc 54617
Authors Silva M.I.L.; Farfán M.C.; Acosta L.M.; Rojas L.A.R.; Rincón E.J.
Year 2024
Published Progress in Industrial Ecology, 17, 1-2
DOI http://dx.doi.org/10.1504/PIE.2024.140511
Abstract The digital transformation and modernisation that the world is undergoing undoubtedly also applies to tourism. This includes a whole range of technologies that make it more efficient to build products that are more sensitive to travellers’ signals, as well as more empathetic to the possibilities of host communities, their natural environments, and other stakeholders. The volume and volatility of these technologies are high, making it a challenge to choose the best one to evolve, allowing one to recreate and imagine new scenarios towards previously unimagined experiences. For this purpose, the most used technologies in each of the links in the tourism value chain were mapped, concluding that the most used technologies are augmented reality, geolocation, big data, virtual reality, and artificial intelligence; the most representative actor being the tourist, in addition, absences of information were identified in actors such as the government and the host communities. Finally, we suggest thematic lines to continue with this research. Copyright © 2024 Inderscience Enterprises Ltd.
Author Keywords digital transformation; host community; smart cities; sustainability; technology; technology adoption; tourism; tourism ecology


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