Smart City Gnosys

Smart city article details

Title Public Perceptions About Smart Cities: Governance And Quality-Of-Life In Hong Kong
ID_Doc 43688
Authors Hartley K.
Year 2023
Published Social Indicators Research, 166, 3
DOI http://dx.doi.org/10.1007/s11205-023-03087-9
Abstract This study analyzes public perceptions about the impact of 'smart cities' programs on governance and quality-of-life. With smart city scholarship focusing primarily on technical and managerial issues, political legitimacy remains relatively underexplored-particularly in non-Western contexts. Drawing on a Hong Kong-based survey of over 800 residents conducted in 2019, this study analyzes the results of probit regressions on dependent variables for governance (participation, transparency, public services, communication, and fairness) and quality-of-life (buildings, energy-environment, mobility-transportation, education, and health). Findings show more optimism about the impact of smart cities on quality-of-life than on governance. Awareness about the smart city concept associates positively with expectations about smart city benefits, but the effect is sensitive to education level and income. This study deepens understandings about the political legitimacy of smart cities, at a time when urban governments are accelerating investments in related technologies. More broadly, it adds contextual nuance to research about state-society relations and, at a practical level, supports policy recommendations to strengthen information and awareness campaigns, better articulate smart city benefits, and openly acknowledge limitations.
Author Keywords Governance; Hong Kong; Political legitimacy; Public policy; Quality-of-life; Smart cities


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