Smart City Gnosys

Smart city article details

Title	Introduction To The Critical Success Factors Of E-Government Adoption Of The Utilization Of Emerging Smart Cities Technologies
ID_Doc	33288
Authors	Almuraqab N.A.S.
Year	2020
Published	Solving Urban Infrastructure Problems Using Smart City Technologies: Handbook on Planning, Design, Development, and Regulation
DOI	http://dx.doi.org/10.1016/B978-0-12-816816-5.00001-2
Abstract	Mobile technologies are one of the pillars of smart cities; however, technologies that are available to use are not very welcomed by the end-users. Mobile technologies have huge potential to be one of the governments’ most effective and efficient tools to offer their services to public, also to oversee, control, and manage societies’ requirements and justice as well as enhancing their happiness. In order for the governments to offer acceptable and attainable mobile services, these services have to be utilized by citizens. This chapter will address the major factors that influence user acceptance of digital government services. As smart government is a new field, there is limited amount of research that could assist in identifying the factors that affect acceptance of these smart services. This study aimed to identify the factors that will improve end-users’ acceptance of E-government services via smart devices and thereby guide successful implementation of smart government and smart city. © 2021 Elsevier Inc. All rights reserved.
Author Keywords	acceptance; Adoption; E-government; innovation; M-government; smart city; smart government; technology; UTAUT

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