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Smart city article details

Title	Highlighting Smart City Mirages In Public Perceptions: A Twitter Sentiment Analysis Of Four African Smart City Projects
ID_Doc	29153
Authors	Arku R.N.; Buttazzoni A.; Agyapon-Ntra K.; Bandauko E.
Year	2022
Published	Cities, 130
DOI	http://dx.doi.org/10.1016/j.cities.2022.103857
Abstract	'Smart cities' strategies are often promoted as a panacea to existing urban planning issues such as local economic development, public safety, traffic congestion, and infrastructure maintenance. While these initiatives continue to be increasingly sought out and publicly promoted by governments across the globe, little is known about the influence of smart city branding campaigns on public perceptions of such projects. To explore this dynamic, we conducted a sentiment analysis of tweets regarding four smart city projects in Africa using the NRC Emotion Lexicon. The analysis revealed strong and consistent positive associations with words annotated with the emotions of Anticipation, Trust, and Joy. Based on these cross-case trends, we speculate that given their under-whelming outputs, the larger smart city agenda and its accompanying strategic positive framing have contrived a potentially pervasive and illusionary sentiment of "smart city mirages " among the public consciousness.
Author Keywords	Africa; NRC emotion lexicon; Sentiment analysis; Smart cities; Smart City mirages; Twitter

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