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Smart city article details

Title	Factors That Enable Engagement In E-Participation In A Smart City
ID_Doc	26071
Authors	Ferreira, ACLD; Coelho, TR
Year	2023
Published	REVISTA DO SERVICO PUBLICO, 74, 4
DOI	http://dx.doi.org/10.21874/rsp.v74i4.10019
Abstract	This article aims to demonstrate the main factors that contribute to the expansion of citizen participation and engagement, in electronic participation (e-participation) processes, in a smart city. Smart cities are those that use intelligence as a continuous action in which the government, citizens and other stakeholders think and implement initiatives, which seek to make a city, a better place to live. Based on this context, a case study of the Platform Fala Curitiba, at Curitiba's City Hall, was carried out, employing the following research methods: interview, documentary research, database consultation, and finally content analysis. Its main results demonstrate the factors that enable the expansion of citizen participation and engagement in e-participation processes, which are informational, institutional, motivational, technological and cultural.
Author Keywords	eparticipation platform; engagement; smart cities

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