Smart City Gnosys
Smart city article details
| Title | Evaluating Social Impact Of Smart City Technologies And Services: Methods, Challenges, Future Directions |
|---|---|
| ID_Doc | 24617 |
| Authors | Hodson E.; Vainio T.; Sayún M.N.; Tomitsch M.; Jones A.; Jalonen M.; Börütecene A.; Hasan M.T.; Paraschivoiu I.; Wolff A.; Yavo-Ayalon S.; Yli-Kauhaluoma S.; Young G.W. |
| Year | 2023 |
| Published | Multimodal Technologies and Interaction, 7, 3 |
| DOI | http://dx.doi.org/10.3390/mti7030033 |
| Abstract | This study examines motivations, definitions, methods and challenges of evaluating the social impacts of smart city technologies and services. It outlines concepts of social impact assessment and discusses how social impact has been included in smart city evaluation frameworks. Thematic analysis is used to investigate how social impact is addressed in eight smart city projects that prioritise human-centred design across a variety of contexts and development phases, from design research and prototyping to completed and speculative projects. These projects are notable for their emphasis on human, organisational and natural stakeholders; inclusion, participation and empowerment; new methods of citizen engagement; and relationships between sustainability and social impact. At the same time, there are gaps in the evaluation of social impact in both the smart city indexes and the eight projects. Based on our analysis, we contend that more coherent, consistent and analytical approaches are needed to build narratives of change and to comprehend impacts before, during and after smart city projects. We propose criteria for social impact evaluation in smart cities and identify new directions for research. This is of interest for smart city developers, researchers, funders and policymakers establishing protocols and frameworks for evaluation, particularly as smart city concepts and complex technologies evolve in the context of equitable and sustainable development. |
| Author Keywords | citizens; engagement; evaluation; smart city; social impact; social sustainability |
Similar Articles
| Id | Similarity | Authors | Title | Published |
|---|---|---|---|---|
56885  | 0.959 | Sankar J.P.; Abrarulhaq M.; Akram F.; Nurul Islam G.M. | The Social Impact Of Smart Cities: A Comprehensive Study With Digital Solutions | International Conference on Engineering Technologies and Applied Sciences: Shaping the Future of Technology through Smart Computing and Engineering, ICETAS 2023 (2023) |
| 36386 | 0.921 | Ibrahim A.; Brahimi T. | Mapping The Research Landscape Of Social And Cultural Impacts On Smart Cities | Springer Proceedings in Complexity (2024) |
| 59398 | 0.919 | Shin J.E.; Joe M.; Kim E.; Kang N.; Lee J.; Lee S.-W. | Unboxing The Blackbox Of Human-Centric And Inclusive Smart City Initiatives: A Theory Based Evaluation Framework | Asian Journal of Technology Innovation (2024) |
| 56436 | 0.916 | Ateeq A.; Milhem M.; Alzoraiki M.; Beshr B.; Almeer S.; Ali S.A. | The Rise Of Smart Cities: Integrating Technology For Sustainable Urban Development | Studies in Systems, Decision and Control, 568 (2025) |
| 59003 | 0.911 | Han, ZY; Ja'afar, NH; Abd Malek, MI; Lyu, Y | Trends, Obstacles, And Opportunities For Smart Cities In Urban Space: A Systematic Literature Review | TOWN AND REGIONAL PLANNING, 86 (2025) |
| 47472 | 0.908 | Sengupta U.; Sengupta U. | Sdg-11 And Smart Cities: Contradictions And Overlaps Between Social And Environmental Justice Research Agendas | Frontiers in Sociology, 7 (2022) |
| 24653 | 0.908 | Senior C.; Temeljotov Salaj A.; Johansen A.; Lohne J. | Evaluating The Impact Of Public Participation Processes On Participants In Smart City Development: A Scoping Review | Buildings, 13, 6 (2023) |
| 1155 | 0.906 | Shi F.; Shi W. | A Critical Review Of Smart City Frameworks: New Criteria To Consider When Building Smart City Framework | ISPRS International Journal of Geo-Information, 12, 9 (2023) |
| 16799 | 0.906 | Masoni A. | Cultural Biases In The Smart City: Implications And Challenges | Advances in Science, Technology and Innovation (2024) |
| 27299 | 0.906 | De Filippi, F; Coscia, C; Guido, R | From Smart-Cities To Smart-Communities: How Can We Evaluate The Impacts Of Innovation And Inclusive Processes In Urban Context? | INTERNATIONAL JOURNAL OF E-PLANNING RESEARCH, 8, 2 (2019) |