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Smart city article details
| Title | Enhancing Participation For Inclusive Cities: Sustainable Action Plans For Indian Smart Cities To Re-Define Public Engagement |
|---|---|
| ID_Doc | 23887 |
| Authors | Banerjee S.; Bhattacharya N.; Saravagi M. |
| Year | 2022 |
| Published | Smart Innovation, Systems and Technologies, 294 |
| DOI | http://dx.doi.org/10.1007/978-981-19-1146-0_15 |
| Abstract | The issues of building and managing sustainable cities are compounded by inefficient service delivery by ULBs, incorrect targeting of solutions to citizens, and grievance resolution. Although there have been previous attempts at institutionalizing citizen engagement, the India Smart Cities Mission launched in 2015, implemented a distinct methodology for the selection of cities, wherein cities were evaluated with Citizen Engagement as one of the scoring criteria in its “Challenge” phase. In spite of the directive to engage a minimum of 1% population for consultation activities in this stage, lacunae were observed in the media, tools, and citizen engagement strategies. With the intention of verifying whether citizens’ inputs to create smart communities in the proposed Smart Cities were incorporated into the final Smart Cities projects, the authors worked at the Ministry of Housing and Urban Affairs on a year-long action research project. Toward the goal of creating sustainable, scalable citizen engagement plans for cities, the authors implemented 14 strategies in 2019 in Chandigarh (selected as the pilot) for a duration of 2 months, while targeting stakeholders and citizen partners among the populace. With these primary findings and successful worldwide best practices, the authors created stepwise implementable action plans for Indian cities on enhancing civic participation for smarter community planning of projects. These action plans intend to deepen any reader/user’s understanding of smart and sustainable governance which will aid them in mapping citizens’ needs. In the course of building these plans, the authors have devised a toolkit that will be useful before planning any engagement activity in the city by the ULBs. © 2022, The Author(s), under exclusive license to Springer Nature Singapore Pte Ltd. |
| Author Keywords | Civic participation; India smart cities mission; Smarter communities; Stakeholders; Urban local bodies |
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