Smart City Gnosys

Smart city article details

Title	Ai And Civic Engagement: A Brief Exploration Of Applications And Opportunities
ID_Doc	6896
Authors	Sarafis D.; Karamitsios K.; Kravari K.
Year	2025
Published	ICADEIS 2025 - 2025 International Conference on Advancement in Data Science, E-learning and Information System: Integrating Data Science and Information System, Proceeding
DOI	http://dx.doi.org/10.1109/ICADEIS65852.2025.10933183
Abstract	Artificial Intelligence (AI) is revolutionizing civic engagement by enhancing citizen participation, public discourse, and governance efficiency. This paper explores AI applications across five key areas: citizen participation platforms, social media, smart city solutions, accessibility and inclusion, and civic education. Tools like chatbots, natural language processing, and predictive analytics help governments engage diverse populations, analyze feedback, and address barriers such as accessibility and language constraints. Despite its potential, challenges like the digital divide, algorithmic bias, and data privacy persist. Furthermore, the paper examines significant challenges to AI's adoption in civic engagement. Issues such as the digital divide, algorithmic bias, lack of transparency, and concerns about data privacy remain central obstacles. Through a systematic review, this paper highlights both the promise and limitations of AI in civic engagement and emphasizes the need for ethical design, user trust, and localized solutions to ensure fair and inclusive participation. Future directions include human-AI collaboration and innovations like virtual reality to strengthen democratic engagement. © 2025 IEEE.
Author Keywords	artificial intelligence; citizen participation; civic engagement; e-government; e-participation

Similar Articles

Id	Similarity	Authors	Title	Published
61684	0.929	Sieber R.; Brandusescu A.; Sangiambut S.; Adu-Daako A.	What Is Civic Participation In Artificial Intelligence?	Environment and Planning B: Urban Analytics and City Science (2024)
27135	0.882	Khutsishvili K.	From A Smart City To Wise Citizens – Smart Empowering With Artificial Intelligence	Smart Cities to Smart Societies: Moving beyond Technology (2025)
22913	0.878	Nechesov A.; Ruponen J.	Empowering Government Efficiency Through Civic Intelligence: Merging Artificial Intelligence And Blockchain For Smart Citizen Proposals	Technologies, 12, 12 (2024)
50256	0.876	Jaiwant S.V.; Dheepa T.; Haridasan A.	Smart City Governance And Citizen Engagement	Artificial Intelligence and Machine Learning for Sustainable Development: Innovations, Challenges, and Applications (2024)
10391	0.868	Lartey D.; Law K.M.Y.	Artificial Intelligence Adoption In Urban Planning Governance: A Systematic Review Of Advancements In Decision-Making, And Policy Making	Landscape and Urban Planning, 258 (2025)
22773	0.864	Saxena D.; Kahn Z.; Moon E.S.-Y.; Chambers L.M.; Jackson C.; Lee M.K.; Eslami M.; Guha S.; Erete S.; Irani L.; Mulligan D.; Zimmerman J.	Emerging Practices In Participatory Ai Design In Public Sector Innovation	Conference on Human Factors in Computing Systems - Proceedings (2025)
14077	0.861	Sharma A.; Mansotra V.; Singh P.	Citizen-Centric Artificial Intelligence For Smart Cities	Citizen-Centric Artificial Intelligence for Smart Cities (2025)
29759	0.859	Liu H.K.; Tang M.; Collard A.S.J.	Hybrid Intelligence For The Public Sector: A Bibliometric Analysis Of Artificial Intelligence And Crowd Intelligence	Government Information Quarterly, 42, 1 (2025)
52055	0.859	Rasoulzadeh Aghdam S.; Bababei Morad B.; Ghasemzadeh B.; Irani M.; Huovila A.	Social Smart City Research: Interconnections Between Participatory Governance, Data Privacy, Artificial Intelligence And Ethical Sustainable Development	Frontiers in Sustainable Cities, 6 (2024)
40068	0.857	Vaz J.C.	Online Political Participation In Smart Cities: Exploring Elements Towards An Analytical Framework	International Conference on eDemocracy and eGovernment, ICEDEG, 2024 (2024)