Smart City Gnosys
Smart city article details
| Title | User-Oriented Representation Of Smart Cities Indicators To Support Citizens Governments Decision-Making Processes |
|---|---|
| ID_Doc | 60449 |
| Authors | Limon-Ruiz M.; Larios-Rosillo V.M.; Maciel R.; Beltran R.; Orizaga-Trejo J.A.; Ceballos G.R. |
| Year | 2019 |
| Published | 5th IEEE International Smart Cities Conference, ISC2 2019 |
| DOI | http://dx.doi.org/10.1109/ISC246665.2019.9071742 |
| Abstract | In Latin America, the rapid increase of population in urban areas combined with the digital revolution is motivating changes to improve the efficiency of public services in cities. However, metrics are necessary to be established on such services to understand how to optimize better and how technology can enable the expected efficiency of public services. To understand what makes a city smart, the urbanist Boyd Cohen proposed the Smart Cities Wheel to facilitate the monitoring of Key Performance Indicators (KPI) to support the decision-making of city authorities and citizens. This model is adopted in this work because it is practical and easy to follow for cities to start measuring themselves. Based on the Smart Cities Wheel, the contribution of this work is related to the representation of valued information through the use of an electronic platform that helps cities to start measuring themselves. We focus on how to support decision makers to consult the fulfillment of KPI and allow them to understand how their city behaves and evolves in a time baseline over an electronic platform. Nevertheless, in order to adopt our platform, it is necessary to understand the characteristics of individuals and their interrelations. For this reason, we use as a methodology the diffusion of innovations through the practice of software development, applying the findings to the platform design. Finally, we propose as the main contribution, the initial base specification for the design of an electronic platform for the representation of valued information that facilitates decision making by the government and improves citizens engagement well founded and documented. As a result, it allowed us to develop and test a functional prototype to represent information of a City in a Visual Web Interface based on KPI in a Living Lab environment. © 2019 IEEE. |
| Author Keywords | data representation; decision-making; internet of things; key performance indicators; living lab; smart cities; smart government; smart people |
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