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Smart city article details

Title Understanding Place Identity In Urban Scale Smart Heritage Using A Cross-Case Analysis Method
ID_Doc 59480
Authors Geng S.; Chau H.-W.; Jamei E.; Vrcelj Z.
Year 2023
Published International Journal of Tourism Cities, 9, 3
DOI http://dx.doi.org/10.1108/IJTC-10-2022-0244
Abstract Purpose: Smart Heritage is a recently established discourse that entwines smartness and the heritage discipline. Studies have shown that place identity is at the core of value-based frameworks of built heritage. This study aims to unveil the role of identity in existing Smart Heritage frameworks, which is currently a gap in existing research. Design/methodology/approach: To better understand place identity in the Smart Heritage context and facilitate future framework establishments, this study uses a cross-case analysis method to scrutinise common trends in the identity development of seven current best practices. Findings: The results show that current best practices involve smart technologies in sustaining or rebuilding heritage identities, mostly mapped on the local scale. Catered solutions are essential in this context due to historic cities’ variegated pursuits of identity. Most current Smart Heritage projects are at the transitioning stage from digital to smart, as the autonomous ability of smart innovations is yet to be fully realised on the city or the global scale. Researchers are encouraged to draw essence from existing heritage frameworks considering the built heritage’s place identity, which is at the core of culturally sustainable Smart Heritage transitions. Originality/value: This study concludes with five recommendations for addressing heritage identity in Smart Heritage frameworks, targeting future research avenues. Also, this study furthers the discussion on the linkage of Smart Heritage, place identity and marketing strategy, contributing to the city branding and tourism management field. Future research should extend the case-study selection beyond Europe, which is a recognised limitation of this study. © 2023, © International Tourism Studies Association.
Author Keywords European cities; Place identity; Smart cities; Smart Heritage; Tourism cities


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