Smart City Gnosys

Smart city article details

Title	The Value Of Big Data In Government: The Case Of 'Smart Cities'
ID_Doc	57143
Authors	Löfgren, K; Webster, CWR
Year	2020
Published	BIG DATA & SOCIETY, 7, 1
DOI	http://dx.doi.org/10.1177/2053951720912775
Abstract	The emergence of Big Data has added a new aspect to conceptualizing the use of digital technologies in the delivery of public services and for realizing digital governance. This article explores, via the 'value-chain' approach, the evolution of digital governance research, and aligns it with current developments associated with data analytics, often referred to as 'Big Data'. In many ways, the current discourse around Big Data reiterates and repeats established commentaries within the eGovernment research community. This body of knowledge provides an opportunity to reflect on the 'promise' of Big Data, both in relation to service delivery and policy formulation. This includes, issues associated with the quality and reliability of data, from mixing public and private sector data, issues associated with the ownership of raw and manipulated data, and ethical issues concerning surveillance and privacy. These insights and the issues raised help assess the value of Big Data in government and smart city environments.
Author Keywords	Big Data; smart cities; public value chain; value chain analysis; eGovernment; privacy

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