Smart City Gnosys
Smart city article details
| Title | The Effects Of Successful Ict-Based Smart City Services: From Citizens' Perspectives |
|---|---|
| ID_Doc | 55427 |
| Authors | Yeh, HP |
| Year | 2017 |
| Published | GOVERNMENT INFORMATION QUARTERLY, 34, 3 |
| DOI | http://dx.doi.org/10.1016/j.giq.2017.05.001 |
| Abstract | The adoption of information and communication technology (ICT) applications for the development of innovative, sustainable, and smart cities has become a new model for municipal cooperation between government and corporations. Smart cities contribute to social stability and economic prosperity by encouraging and enabling corporations to invest their resources and expertise in the cities, and by providing more prosperity and contentment for their citizens. Smart city services provide citizens with an improved living environment and increase their overall quality of life. Since the citizens are the users of the services, it is vitally important that their ideas and perspectives are taken into account during the planning and management of such services. This study surveyed citizens in Taiwanese cities that had all participated in the Intelligent Community Forum smart city campaigns at least once. The findings reveal that citizens are willing to accept and use ICT-based smart city services if the services are designed with innovative concepts that secure their privacy and offer a high quality of services. The more they use the services, the higher the quality of life achieved. The only factor that does not influence citizens' acceptance and usage of ICT-based smart city services is their city engagement. The study contributes to the academic literature and also provides practical pointers for cities and technology suppliers embarking on smart city initiatives. |
| Author Keywords | Smart city; Information communication technology; Quality of life; City engagement; Privacy; Service quality |
Similar Articles
| Id | Similarity | Authors | Title | Published |
|---|---|---|---|---|
35125  | 0.91 | Dameri R.P.; Ricciardi F. | Leveraging Smart City Projects For Benefitting Citizens: The Role Of Icts | Springer Optimization and Its Applications, 125 (2017) |
| 50501 | 0.906 | Szczepańska A.; Kaźmierczak R.; Myszkowska M. | Smart City Solutions From A Societal Perspective—A Case Study | International Journal of Environmental Research and Public Health, 20, 6 (2023) |
| 5955 | 0.896 | Beştepe F.; Yildirim S.Ö. | Acceptance Of Iot-Based And Sustainability-Oriented Smart City Services: A Mixed Methods Study | Sustainable Cities and Society, 80 (2022) |
| 56885 | 0.893 | Sankar J.P.; Abrarulhaq M.; Akram F.; Nurul Islam G.M. | The Social Impact Of Smart Cities: A Comprehensive Study With Digital Solutions | International Conference on Engineering Technologies and Applied Sciences: Shaping the Future of Technology through Smart Computing and Engineering, ICETAS 2023 (2023) |
| 49686 | 0.892 | Okonta D.E.; Vukovic V. | Smart Cities Software Applications For Sustainability And Resilience | Heliyon, 10, 12 (2024) |
| 46987 | 0.889 | Singh, P; Lynch, F; Helfert, M | Role Of Citizens In The Development Of Smart Cities: Benefit Of Citizen'S Feedback For Improving Quality Of Service | PROCEEDINGS OF THE 10TH INTERNATIONAL CONFERENCE ON SMART CITIES AND GREEN ICT SYSTEMS (SMARTGREENS) (2021) |
| 50256 | 0.889 | Jaiwant S.V.; Dheepa T.; Haridasan A. | Smart City Governance And Citizen Engagement | Artificial Intelligence and Machine Learning for Sustainable Development: Innovations, Challenges, and Applications (2024) |
| 50488 | 0.889 | Wirtz B.W.; Becker M.; Schmidt F.W. | Smart City Services: An Empirical Analysis Of Citizen Preferences | Public Organization Review, 22, 4 (2022) |
| 50569 | 0.889 | Aleksic A.; Ljepava N.; Ristic M. | Smart City Transportation Services, Customer Satisfaction And Impact On The Quality Of Life | Advances in Science, Technology and Innovation (2019) |
| 16874 | 0.889 | Davydova T.; Turchenko A.; Spivak I.; Dubrovskaya T. | Customer Engagement As The Basis For Technology Decisions In A Smart City | E3S Web of Conferences, 263 (2021) |