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Title	A Smart City Maturity Assessment Model For South African Municipalities
ID_Doc	4717
Authors	Koekemoer S.; Von Solms R.
Year	2022
Published	2022 IST-Africa Conference, IST-Africa 2022
DOI	http://dx.doi.org/10.23919/IST-Africa56635.2022.9845565
Abstract	Smart cities have become a fashionable trend and created much excitement internationally, as well as in South Africa. However, the developing countries of the South can ill-afford the required investment, and mostly do not have the skills or the infrastructure to achieve this status. This paper employs a literature review to identify key elements which are pervasive in smart cities, and packages these into a localised maturity assessment model for South African municipalities, to self-assess their maturity on the continuum towards achieving smart status. The value of the maturity model, however, is not the model or the baseline assessment, but the information that is consolidated and informs an achievable roadmap for every municipality, from metropolitan to small rural administrations, to embark on a customised smartification journey, towards smarter city status within their own context. © 2022 IST-Africa Institute and Authors.
Author Keywords	ICT Strategy; Maturity Assessment Model; Municipal governance and administration; Public Service Delivery; Smart Cities

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