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Title Review Of The Role Of The Internet Of Things (Iot) On The Consumer Market: Focusing On Smart Tourism, Healthcare, And Retailing
ID_Doc 46491
Authors Lee Y.K.
Year 2021
Published Examining the Socio-Technical Impact of Smart Cities
DOI http://dx.doi.org/10.4018/978-1-7998-5326-8.ch009
Abstract This chapter reviews the internet of things (IoT) as a key component of a smart city and how it is applied to consumers' daily lives and business. The IoT is a part of information and communication technology (ICT) and is considered a powerful means to improve consumers' quality of life. The "thing" could be any object which has internet capability, such as wearable devices and smart TVs/phones/speakers. Several studies have identified driving factors that have led consumers to adopting them, but also concerns of consumers' resistance to IoT devices. The three major fields of application of IoT technologies were selected to review the role of the IoT in consumers' daily lives and business. © 2021, IGI Global.
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