Smart City Gnosys
Smart city article details
| Title | Government Responsiveness And Public Acceptance Of Big-Data Technology In Urban Governance: Evidence From China During The Covid-19 Pandemic |
|---|---|
| ID_Doc | 28199 |
| Authors | Guo Y.; Chen J.; Liu Z. |
| Year | 2022 |
| Published | Cities, 122 |
| DOI | http://dx.doi.org/10.1016/j.cities.2021.103536 |
| Abstract | The COVID-19 global pandemic has posed unprecedented challenges to nations and cities worldwide. Governments have adopted Information and Communication Technologies (ICTs) to rapidly control the spread of a novel coronavirus. As an innovative but controversial ICT-based tool, health QR code plays a vital role by assisting rapid contact tracing. Yet, whether and how citizens accept this policy tool remains an unknown theoretical and empirical question. In this paper, we study the sources that determine citizens' acceptance of health QR code in city governance. Based on a nation-wide online survey covering 28 major provincial-capital cities in China, we find that individual experiences and political identities affect citizens' acceptance of QR code. Even though public opinion regarding this issue is diverse, the government's responses to citizens' requests play a critical role in enhancing their acceptance of using QR code both in the current and future stages. Specifically, as the citizens perceive a higher level of city government responsiveness, they are less worried about privacy leaks and more likely to perceive the effectiveness of health QR code in improving public health, thus resulting in a higher acceptance. The results offer broad policy implications for smart cities and urban governance. © 2021 Elsevier Ltd |
| Author Keywords | City governance; Government responsiveness; Health QR code; ICTs |
Similar Articles
| Id | Similarity | Authors | Title | Published |
|---|---|---|---|---|
56214  | 0.92 | Guo Y.; Zhou L.; Chen J. | The Persuasive Role Of The Past: Policy Feedback And Citizens' Acceptance Of Information Communication Technologies During The Covid-19 Pandemic In China | Review of Policy Research, 40, 4 (2023) |
| 29389 | 0.877 | Wang H.; Wu W.; Wu Y.J. | How Does The Citizens’ Behavioral Intention To Use Digital Technology In Smart Cities Affect Their Mental Health During The Covid-19 Pandemic? | Springer Proceedings in Complexity (2021) |
| 12072 | 0.868 | Grimaldi D. | Big Data Citizen-Centred Smart City Governance. Evidence From Wuhan And The Coronavirus Battle | 2022 IEEE 28th International Conference on Engineering, Technology and Innovation, ICE/ITMC 2022 and 31st International Association for Management of Technology, IAMOT 2022 Joint Conference - Proceedings (2022) |
| 41905 | 0.853 | Revyakin S.A. | Personal Privacy Vs. Public Safety: A Hybrid Model Of The Use Of Smart City Solutions In Fighting The Covid-19 Pandemic In Moscow | Public Administration and Development, 42, 5 (2022) |