| Title |
Gamification In Mobile Ticketing Systems: A Review |
| ID_Doc |
27678 |
| Authors |
Ferreira M.C.; Gouveia D.; Dias T.G. |
| Year |
2024 |
| Published |
Lecture Notes in Networks and Systems, 802 |
| DOI |
http://dx.doi.org/10.1007/978-3-031-45651-0_15 |
| Abstract |
This review is an analysis of the literature on public transport and mobile ticketing systems and their gamification. The review is divided into three main topics: (i) Behavioral Change in relation to Public Transport, (ii) Gamification, and (iii) Gamification in Public Transport and Mobile Ticketing. This study shows the diversity of the theme of gamification applied to the transport sector and demonstrates its potential to attract and retain more customers for more sustainable means of transport. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024. |
| Author Keywords |
Behavioral Change; Game-based; Public Transport; Smart Cities; Smartphones |
