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Title Experiences Of Residents In Using Smart City Technologies
ID_Doc 25181
Authors Biercewicz K.; Dilruk Fernando K.S.; Misiak-Kwit S.; Wiscicka-Fernando M.
Year 2024
Published Procedia Computer Science, 246, C
DOI http://dx.doi.org/10.1016/j.procs.2024.09.592
Abstract The success of smart city projects relies on residents' familiarity with technology. Smart cities use ICT, IoT, AI, and ML to enhance urban services and governance, improving residents' lives. The paper aims to gain new knowledge regarding residents' experiences in using smart city technologies based on the inductive reasoning. In 2021, the authors conducted a pilot survey using the CATI and CAWI interview methods on a random sample of 427 citizens of Szczecin and Koszalin, the two largest cities in the West Pomeranian region of the Republic of Poland. To analyze the data, the authors employed the Chi-square test for independence. This study focused on residents' experiences towards smart city technologies in Szczecin and Koszalin. The authors evaluated ten types of technologies: intelligent payment systems, e-office applications, health applications, cultural activity applications, environmental protection applications, security applications, intelligent water and sewage meters, smart electricity meters, free Wi-Fi hotspots, and intelligent transport applications. Participants from both cities were asked whether they currently use these technologies, do not use them, or would like to use them in the future. This methodology enabled a thorough examination of current usage patterns and potential future adoption of smart city technologies among residents of Szczecin and Koszalin. © 2024 The Authors.
Author Keywords citizen; Koszalin; regional studies; Smart City; smart city technologies; Szczecin; technology


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