Smart City Gnosys

Smart city article details

Title	Examining Practice Smart City In Local Government: A Smart Governance Perspective
ID_Doc	25098
Authors	Kamil M.; Muhammad R.; Roziqin A.; Sari A.E.; Kismartini
Year	2025
Published	International Journal of Sustainable Development and Planning, 20, 2
DOI	http://dx.doi.org/10.18280/ijsdp.200214
Abstract	This research aims to explore the dynamics of Smart Governance concerning digital transformation in Malang City using a qualitative method with a case study. Malang City is selected as the research location because of the activity of implementing an Electronic-Based Government System (SPBE) as part of Smart City program. The results show that digital transformation is supported by 3 main aspects, namely institutional strengthening, human resources (HR) development, and SPBE infrastructure. Additionally, the government has shown a strong commitment by establishing Communication and Informatics Office (Diskominfo) as the main driver of Smart Governance development, as well as allocating budget and resources to support digital transformation. Efforts to improve the efficiency of technology-based services are reflected in the use of more than 68 E-Government applications and the integration of services through MPP. However, this research also has limitations since only Smart Governance dimension is considered. Future research is expected to explore the other 6 dimensions of Smart City to provide a more comprehensive understanding. ©2025 The authors.
Author Keywords	digital transformation; Malang City; Smart City; Smart Governance

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