Smart City Gnosys

Smart city article details

Title Constructing A Smart Destination Framework: A Destination Marketing Organization Perspective
ID_Doc 15736
Authors Sorokina E.; Wang Y.; Fyall A.; Lugosi P.; Torres E.; Jung T.
Year 2022
Published Journal of Destination Marketing and Management, 23
DOI http://dx.doi.org/10.1016/j.jdmm.2021.100688
Abstract Smart destinations have emerged as a means of integrating physical and technological infrastructure to create seamless experiences for tourists and to improve the quality of life for residents. However, the operationalization of the smart destination concept, and especially the roles and functions of Destination Marketing Organizations (DMOs), remain poorly understood. This study uses interviews with experts in destination marketing, place management and technology, alongside analysis of Destination Marketing Systems (DMSs) to identify how DMOs can lead and facilitate the development and effective governance of smart innovations. The data are used to examine several key themes including: the potential for a ‘smart vision’ of the destination; the contributions of DMO leadership in smart destination strategies; the functions and utility of DMSs; the involvement of key destination stakeholders; and the supporting pillars of information technology infrastructure, sustainability, livability, and governance as the foundations for smart destination development. The article concludes by providing a conceptual framework that can help to comprehend and evaluate both the components of smart destinations and the roles of DMOs in their implementation and management. © 2022 Elsevier Ltd
Author Keywords Destination management; DMOs; Information and communication technology; Smart cities; Smart destinations


Similar Articles

Id Similarity Authors Title Published
50751 View0.91Cerdá-Mansilla E.; Tussyadiah I.; Campo S.; Rubio N.Smart Destinations: A Holistic View From Researchers And Managers To Tourists And LocalsTourism Management Perspectives, 51 (2024)
50007 View0.892Ivars-Baidal J.A.; Celdrán-Bernabeu M.A.; Femenia-Serra F.; Perles-Ribes J.F.; Vera-Rebollo J.F.Smart City And Smart Destination Planning: Examining Instruments And Perceived Impacts In SpainCities, 137 (2023)
50747 View0.886Prakash M.; Mishra S.; Tiwari P.; Chowdhary N.Smart Destination Marketing In The Digital AgeTourism Planning and Destination Marketing (2024)
19391 View0.886Shafiee S.; Ghatari A.R.; Hasanzadeh A.; Jahanyan S.Developing A Model For Smart Tourism Destinations: An Interpretive Structural Modelling ApproachInformation Technology and Tourism, 24, 4 (2022)
51555 View0.884Samancioglu E.; Kumlu S.; Ozkul E.Smart Tourism Destinations And Sustainability: Evidence From The Tourism IndustryWorldwide Hospitality and Tourism Themes, 16, 6 (2024)
51568 View0.884Alsharif A.; Isa S.M.; Alqudah M.N.Smart Tourism, Hospitality, And Destination: A Systematic Review And Future DirectionsJournal of Tourism and Services, 15, 29 (2024)
54069 View0.874Ivars-Baidal, JA; Vera-Rebollo, JF; Perles-Ribes, J; Femenia-Serra, F; Celdrán-Bernabeu, MASustainable Tourism Indicators: What'S New Within The Smart City/Destination Approach?JOURNAL OF SUSTAINABLE TOURISM, 31, 7 (2023)
49114 View0.873Rodrigues V.; Stevic I.; Breda Z.Smart And 4.0 Paradigms Fostering Innovation Dynamics Within Tourism DestinationsJournal of Tourism and Development, 39 (2022)
22769 View0.873Russo F.; Munnia A.; Bonfanti A.; Nicotra M.; Romano M.Emerging Paradigms In Tourism Industry: Smart Tourism And Local DevelopmentLecture Notes in Information Systems and Organisation, 72 (2024)
34601 View0.871Varra L.; Buzzigoli L.; Buzzigoli C.; Loro R.Knowledge Management For The Development Of A Smart Tourist Destination: The Possible Repositioning Of PratoKnowledge Management for Competitive Advantage During Economic Crisis (2014)