Smart City Gnosys
Smart city article details
| Title | Civic Engagement Innovation: How Icts Shape The Relationship Between State And Citizens |
|---|---|
| ID_Doc | 14254 |
| Authors | Gagliardi D.; Niglia F.; Misuraca G.; Pasi G. |
| Year | 2021 |
| Published | Perspectives for Digital Social Innovation to Reshape the European Welfare Systems |
| DOI | http://dx.doi.org/10.3233/STPC200009 |
| Abstract | The aim of this chapter is to introduce an important area where ICTEnabled Social Innovation has a particularly high impact, civic engagement, and building a typology of ICT-Enabled Civic Engagement innovation. The idea is that ICTs are becoming increasingly pervasive in the design, development and delivery of social innovation and of civic engagement initiatives and, as a consequence, the relationship between the state (intended as government as well as administration) and citizens is increasingly mediated by the technology in what is now widely known as Smart City/E-Government and relative applications. The provision of services by the state is not only set to become more efficient/effective because of the streamlining effects of the technologies, but also new services are emergent. The framework within which our typology is set out refers to the recent literature on social innovation and ICTs studying the types of relationships between government and citizens. The typology is developed upon empirical considerations based on 41 ICT-Enabled Social Innovation Initiatives selected during the 2014-2016 Mapping and Analysis carried out under the aegis of the JRC. The initiatives considered emerged from a research strategy based on systematic mapping of initiatives with policy relevance where ICTs played an important role either as enabler or driver of the innovation process. The initiatives selected had proven evidence of outcomes and/or long-term exceptional output. The sample includes a wide variety of cases from different sectors dealing with the different dimensions of civic engagement. There are grass-root movements and initiatives based on or oriented towards volunteerism; it includes also initiatives engendering citizen participation and those enhancing civic engagement through crowdsourcing/funding activities. The typology developed in this chapter highlights how ICTs underpin innovation in civic engagement initiatives in two main ways; first, it provides instruments and tools to deliver efficient and effective services through modernising existing processes and, second, it has become integrated part of the service design promoting the integration of existing services or the diffusion of new services. However, between the two modes there is not a clear-cut distinction between the roles and uses of ICTs. © 2021 The authors and IOS Press. All rights reserved. |
| Author Keywords | ICT-Enabled civic engagement innovation; Social innovation; Social services innovation |
Similar Articles
| Id | Similarity | Authors | Title | Published |
|---|---|---|---|---|
58332  | 0.91 | Misuraca G.; Lipparini F.; Pasi G. | Towards Smart Governance: Insights From Assessing Ict-Enabled Social Innovation In Europe | Public Administration and Information Technology, 37 (2021) |
| 60388 | 0.894 | Remr J. | Usefulness Of A Civic Engagement Scale For Research On Smart Cities: Measuring Attitudes And Behavior | Smart Cities, 6, 6 (2023) |
| 27564 | 0.894 | Sugiana N.S.S.; Dirgantari P.D.; Hurriyati R.; Musty B.; Pakpahan A.V.; Sofyan D.H.; Udin M. | Future-Forward Governance:Catalyzing Public Excellence Via E-Public Engagement In Smart City Innovations | ACM International Conference Proceeding Series (2024) |
| 46166 | 0.891 | McKenna H.P. | Rethinking Learning In The Smart City: Innovating Through Involvement, Inclusivity, And Interactivities With Emerging Technologies | Public Administration and Information Technology, 11 (2016) |
| 25693 | 0.89 | Deng G.; Fei S. | Exploring The Factors Influencing Online Civic Engagement In A Smart City: The Mediating Roles Of Ict Self-Efficacy And Commitment To Community | Computers in Human Behavior, 143 (2023) |
| 42303 | 0.888 | El-Sherif D.M.; Khalil E.E. | Policy Instruments For Facilitating Smart City Governance | Smart Cities Policies and Financing: Approaches and Solutions (2022) |
| 19081 | 0.884 | Klerks G.; Hansen N.B.; O'Neill D.; Schouten B. | Designing Community Technology Initiatives: A Literature Review | ACM International Conference Proceeding Series (2020) |
| 16523 | 0.884 | Bolívar, MPR | Creative Citizenship: The New Wave For Collaborative Environments In Smart Cities | ACADEMIA-REVISTA LATINOAMERICANA DE ADMINISTRACION, 31, 1 (2018) |
| 27300 | 0.882 | Cucino V.; Ferrigno G. | From Smart-Cities To Smart-Communities: The Social Innovation Perspective. What Role For The Business Sector? | ICT, the Business Sector and Smart Cities (2024) |
| 60564 | 0.881 | Alkubaisi A.; Abdallah W. | Using Information And Communication Technology For Smart Urban Governance Mediated By Community Engagement | Contributions to Finance and Accounting, Part F3769 (2024) |