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Smart city article details

Title	Building Participative E-Governance In Smart Cities: Moderating Role Of Institutional And Technological Innovation
ID_Doc	13066
Authors	Myeong S.; Bokhari S.A.A.
Year	2023
Published	Sustainability (Switzerland), 15, 20
DOI	http://dx.doi.org/10.3390/su152015075
Abstract	The successful implementation of institutional and technological innovation is critical for the effective execution of e-governance in smart cities. This study examines the inherent complexity associated with institutional and technological innovation in the context of smart cities. The capability of a municipality to cultivate innovation is significantly dependent on the implementation of its technological infrastructure and institutional competence. This study aims to contribute to the existing literature on the relationship between e-governance in smart cities and stakeholder satisfaction. It highlights that institutional and technological innovation could mediate these interactions. Data were collected by administering a questionnaire to a sample of 589 individuals from the Republic of Korea and Pakistan to develop multiple regression models. This study employs stakeholder and innovation theories to investigate the relationship between e-governance and stakeholder satisfaction, emphasizing the moderating effects of institutional and technological innovation. The linear multiple regression analysis findings indicate that e-governance, institutional innovation, and technological factors statistically influence stakeholder satisfaction. It was also discovered that the presence of institutional and technological innovation moderates the association between e-governance and stakeholder satisfaction. © 2023 by the authors.
Author Keywords	e-governance; institutional innovation; smart cities; stakeholders’ satisfaction; technological innovation

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