Smart City Gnosys
Smart city article details
| Title | Toward Interactional Trust For Humans And Automation: Extending Interdependence |
|---|---|
| ID_Doc | 57707 |
| Authors | Razin Y.; Feigh K. |
| Year | 2019 |
| Published | Proceedings - 2019 IEEE SmartWorld, Ubiquitous Intelligence and Computing, Advanced and Trusted Computing, Scalable Computing and Communications, Internet of People and Smart City Innovation, SmartWorld/UIC/ATC/SCALCOM/IOP/SCI 2019 |
| DOI | http://dx.doi.org/10.1109/SmartWorld-UIC-ATC-SCALCOM-IOP-SCI.2019.00247 |
| Abstract | Trust in human-automation interaction is increasingly imperative as AI and robots become ubiquitous at home, school, and work. Interdependence theory allows for the identification of one-on-one interactions that require trust by analyzing the structure of the potential outcomes. This paper synthesizes multiple, formerly disparate research approaches by extending Interdependence theory to create a unified framework for outcome-based trust in human-automation interaction. This framework quantitatively contextualizes validated empirical results from social psychology on relationship formation, stability, and betrayal. It also contributes insights into trust-related concepts, such as power and commitment, which help further our understanding of trustworthy system design. This new integrated interactional approach reveals how trust and trustworthiness machines from merely reliable tools to trusted teammates working hand-in-actuator toward an automated future. © 2019 IEEE. |
| Author Keywords | Human-Automation Trust; Human-Robot Interaction; Interdependence Theory; Social Exchange |
Similar Articles
| Id | Similarity | Authors | Title | Published |
|---|---|---|---|---|
22182  | 0.887 | Loghmani M.R.; Haider C.; Chebotarev Y.; Tsiourti C.; Vincze M. | Effects Of Task-Dependent Robot Errors On Trust In Human-Robot Interaction: A Pilot Study | Proceedings - 2019 IEEE SmartWorld, Ubiquitous Intelligence and Computing, Advanced and Trusted Computing, Scalable Computing and Communications, Internet of People and Smart City Innovation, SmartWorld/UIC/ATC/SCALCOM/IOP/SCI 2019 (2019) |
| 16891 | 0.86 | Ohnesorg J.; Fakhoury N.; Eltahawi N.; Ge M. | Customizing Trust Systems: Personalized Communication To Address Ai Adoption In Smart Cities | International Conference on Smart Cities and Green ICT Systems, SMARTGREENS - Proceedings (2024) |