| Abstract |
Water shortages in developing economies exacerbate the challenges of socio-economic growth and the development of Smart Cities. Information flow through intelligent technologies is a crucial element of Smart Cities that has the potential to improve the knowledge of citizens regarding water sustainability. The role of knowledge in citizens’ attitudes and practices of water sustainability is under-researched. This study used a positivist paradigm and collected quantitative data using an online survey to examine the relationships between knowledge, attitudes, and practices of citizens regarding water sustainability. The respondents were citizens in the Nelson Mandela Bay and Buffalo City Metro municipalities in the Eastern Cape Province of South Africa. The findings revealed that knowledge is closely correlated to the attitudes and practices of citizens regarding water sustainability. The contribution is the Knowledge, Attitude, and Practices (KAP) Model for Water Sustainability, which provides a deeper understanding of the KAP profile of citizens. It can be used by both researchers and practitioners for designing campaigns and technological solutions that aim to improve citizens’ knowledge, attitudes, and practices toward water sustainability. © 2023, The Author(s), under exclusive license to Springer Nature Switzerland AG. |
