Smart City Gnosys

Smart city article details

Title	Smart Services Implementation In Smart Cities: A Comprehensive Review Of State-Of-The-Art Technologies
ID_Doc	51406
Authors	Arin I.A.; Supangkat S.H.; Gaol F.L.; Ranti B.
Year	2023
Published	ACM International Conference Proceeding Series
DOI	http://dx.doi.org/10.1145/3603955.3603971
Abstract	This paper discusses comprehensively the advanced technologies used in the implementation of smart services, which are key elements of a smart city. Smart cities are becoming eco-friendly, livable, and sustainable to deliver essential services to their citizens by leveraging internet and communication technology advancements. Starting from a short literature review about smart cities and smart services, a recent trend in the technology used to implement smart services is collected. Smart service can be defined as a service conveyed using intelligent products that possess awareness and connectivity. All kinds of smart services can be connected in smart cities to offer citizens comprehensive solutions. Pre-emptive services, self-services, or highly interactive services, for example, have the potential to be implemented using current technology such as the internet of things, artificial intelligence, cloud computing, big data, machine learning, machine-to-machine communications, and the digital twin. Therefore, there is scope for research and implementation of other technology for smart services in the future. © 2023 ACM.
Author Keywords	digital service; literature review; smart city; smart service; technology

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