Smart City Gnosys

Smart city article details

Title Smart New York City: The Emergence Of Sustainable Technological Innovations
ID_Doc 51249
Authors Palmer W.
Year 2021
Published Examining the Socio-Technical Impact of Smart Cities
DOI http://dx.doi.org/10.4018/978-1-7998-5326-8.ch006
Abstract This study is an examination of the integration of information, telecommunications, mobile technology, and artificial intelligence (AI) technology in New York City's (NYC) infrastructure to maximize development and to improve the services provided to residents and their quality of life. Efficiency in service delivery is enhanced through smart technologies, and embracing innovation makes city systems efficient. The study is based on Barlow and Levy-Bencheton's smart cities theory. The research questions concern how the integration of smart technology improves the quality of life for residents and provides economic benefits for the city. The researcher surveyed 425 New York City residents to analyze the impact of smart technology on the city's systems. The findings indicated that 96% of residents experienced positive effects from smart technology on their quality of life. Smart cities have digitalized systems to enhance water supply, transportation, waste management, safety, public awareness, and health service delivery, among other essential services. © 2021, IGI Global.
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