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Smart city article details

Title	Personas, The Pandemic, And Inclusive, Synthetic, Smart City Planning
ID_Doc	41931
Authors	Farmer S.; Bricout J.C.; Baker P.M.A.; Solomon J.
Year	2022
Published	International Journal of E-Planning Research, 11, 1
DOI	http://dx.doi.org/10.4018/IJEPR.299545
Abstract	In the era of COVID-19, planners, and more broadly, city administrators and policy makers, have learned to cope with the accelerated pace of change, the broad band of uncertainty, and the need for rapid decision-making strategies. In the context of ever more diverse communities and greater reliance on technology as an effective response to the social and public health challenges of the pandemic, “smart” cities harness distributed communication and service delivery technologies to enhance the quality of urban life. The voices of citizens from marginalized and under-served populations, such as older adults and people with disabilities, are vital to the development of inclusive smart cities. In this paper, expanding an inclusive policy design approach is proposed that uses ‘personas’ to actively engage those citizens. © 2022 IGI Global. All rights reserved.
Author Keywords	Citizen Engagement; Inclusion; Older Adults; People With Disabilities; Personas; Policy Innovation; Smart Cities; Technology

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