Smart City Gnosys

Smart city article details

Title	Increasing Collaboration And Participation In Smart City Governance: A Cross-Case Analysis Of Smart City Initiatives
ID_Doc	31145
Authors	Pereira, GV; Cunha, MA; Lampoltshammer, TJ; Parycek, P; Testa, MG
Year	2017
Published	INFORMATION TECHNOLOGY FOR DEVELOPMENT, 23, 3
DOI	http://dx.doi.org/10.1080/02681102.2017.1353946
Abstract	This study addresses the concept of smart governance in the context of smart cities, with a focus on analyzing the phenomenon of smart collaboration. Relying on the existing collaboration and participation concepts in the smart city domain, an empirical analysis was undertaken of how ICT can promote collaborative governance and increase the participation and engagement in government. The multiple case studies focus on three cities in Brazil that run municipal operations centers in an effort to become smarter: Rio de Janeiro, Porto Alegre, and Belo Horizonte. Interviews with directors, managers, and technicians shed light on the contribution that ICT makes in promoting an environment of collaboration in the government. The findings have revealed that ICT has an important role in supporting information sharing and integration between government agencies and external stakeholders, including citizens, especially in developing countries.
Author Keywords	Smart city; smart governance; information sharing; center of operations; collaborative governance

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