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Title	From The Smart City To The People-Friendly City: Usability Of Tools And Data In Urban Planning
ID_Doc	27320
Authors	Melis G.; Masala E.; Tabasso M.
Year	2018
Published	E-Planning and Collaboration: Concepts, Methodologies, Tools, and Applications, 2-3
DOI	http://dx.doi.org/10.4018/978-1-5225-5646-6.ch033
Abstract	This chapter addresses the smart city concept as a first step towards the formulation of a new sociallyimproved urban concept which may be defined as that of the "people-friendly city". This new task involves the employment of IT tools, but using new methods and pursuing different goals other than mere numerical information. In terms of the urban environment, this means that cities should be designed for people, and planning practitioners should be able to understand citizens' needs, communicate with them and involve them in a collaborative process. Therefore, an overview of the implications of smart cities for urban planning is followed by a more detailed analysis of Planning Support Systems (PSS) as innovative tools for enhancing the process of delivering a more inclusive and people-friendly urban environment. The lessons learnt from the application of the PSS tool is then illustrated in order to define the potentialities and key points for the development of similar tools. © 2018 by IGI Global. All rights reserved.
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