Smart City Gnosys

Smart city article details

Title	Digitalization, Online Services, And Entrepreneurial Environment In The Italian Smart Cities’ Transition
ID_Doc	20370
Authors	Marchesani F.; Ceci F.
Year	2024
Published	Lecture Notes in Information Systems and Organisation, 64 LNISO
DOI	http://dx.doi.org/10.1007/978-3-031-52120-1_12
Abstract	Cities are facing increased dynamism due to rapid technological development, digitalization, and citizens’ requirements, creating novel opportunities for smart city transformation. If, until a few years ago, the city’s development from a smart perspective was an opportunity, today, it has assumed a predominant character on a social and economic level. This study investigates the evolution of the online service implementation in cities over the years and its impact on the entrepreneurial environment. Using panel data based on 20 Italian cities for 11 years period ranging from 2011 to January 2022, this paper evaluates the online services’ evolution and implementation using cluster analysis to identify two clusters (cities in transition and developed). Moreover, we performed a predictive validity analysis to identify the relationship between the clusters and the entrepreneurial environment. The results show that, at the emergent stage of the digitalization process, the development of the city’s smartness was important to have an advantage over other cities; today, the implementation of smart city services is essential to create a favourable local environment for the development of entrepreneurial opportunities. © The Author(s), under exclusive license to Springer Nature Switzerland AG 2024.
Author Keywords	Digitalization; Online services; Smart City

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