Smart City Gnosys
Smart city article details
| Title | Contextualizing Electronic Governance, Smart City Governance And Sustainable Infrastructure In India: A Study And Framework |
|---|---|
| ID_Doc | 15964 |
| Authors | Tyagi N.K.; Goyal M. |
| Year | 2021 |
| Published | Digital Cities Roadmap: IoT-Based Architecture and Sustainable Buildings |
| DOI | http://dx.doi.org/10.1002/9781119792079.ch5 |
| Abstract | Traditional government services were not in the electronic form. Citizens have to visit to government offices for availing government services. So there is a scope of missing information, that citizen may face. With the introduction of Internet, web applications and smart mobile phones, government is very keen to implement various government services in the electronic form for achieving transparency, speed and coordination among government, citizens and external agencies interacting with government. Thus, this chapter surveys and represents the research gap of various E-governance services developed, implemented in India that is initiative taken the concept of achieving digital India program announced by Indian govt. with the help of information and communication technology (ICT). Further, architectural framework for smart governance based services for smart cities in India based on transforming electronic governance to smart city governance with the use of blockchain, artificial intelligence (AI) techniques, intelligent data mining methods, cloud computing, service oriented architecture (SOA), application program interface (APIs) are proposed. After study and framework, we observed that during application design for smart city governance, focus should be on interactive user interface and user experience, documentation, integration of local language, performance monitoring, feedback form, digital service standard factors defined by government of India open source technology based development and information technology act should be modified. © 2021 Scrivener Publishing LLC. |
| Author Keywords | civilian services; e-democracy; e-services; Electronic governance; open governance; smart cities; smart governance |
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