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Smart city article details

Title Citizen Participation In The Design Of Smart Cities: Methods And Management Framework
ID_Doc 14057
Authors Simonofski A.; Asensio E.S.; Wautelet Y.
Year 2019
Published Smart Cities: Issues and Challenges Mapping Political, Social and Economic Risks and Threats
DOI http://dx.doi.org/10.1016/B978-0-12-816639-0.00004-1
Abstract In the last few years, smart cities have attracted considerable attention because they are considered a response to the complex challenges that modern cities face. Smart cities can provide innovative solutions in various domains such as environment, economy, mobility, and safety with technology as enabler. However, this is only possible if the citizens, the end users, are involved in the design of the smart city. The aim of this chapter is to provide a repository of methods and useful guidelines to manage citizen participation in the design of smart cities. By means of a literature review from different research areas and an analysis of concrete and well-established smart cities, the relevant methods of citizen participation are identified and described. These methods are bundled into three categories: citizens as democratic participants, citizens as cocreators, and citizens as information and communication technology users. Furthermore, we present the CitiVoice Framework, a management tool for decision-makers to manage citizen participation that we apply in the context of three Belgian smart cities (Mons, Namur, Brussels). This framework builds on the identified participation methods and has three different uses: (1) as an evaluation tool allowing drawbacks and flaws in citizens’ participation to be discovered and analyzed; (2) as a governance tool to help define the citizen participation strategy; and (3) as a comparison and creativity tool to compare several cities and design new means of participation. © 2019 Elsevier Inc. All rights reserved.
Author Keywords Citizen; Framework; Methods; Participation; Smart cities


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